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Etihad Airways Reviews

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Overall Rating

4.5
5 Reviews
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About Etihad Airways

Etihad Airways offers a wide range of products and services. In terms of flight services, they provide different classes of travel such as Economy, Business, and First class, each designed to offer a unique experience. They also offer a variety of in-flight services including meals, entertainment, and special assistance for those traveling with children.

In addition to passenger flights, Etihad also offers cargo services. They handle different types of cargo including valuable items, electronic devices, pharmaceuticals, fresh food and flowers, live animals, and high-value vehicles. They also offer a charter service for managing multiple connections at a competitive price.

Other services include FastTrack for faster shipping, Dangerous goods transport, General cargo service for sending boxes, bags, and small furniture items, Repatriation services, Etihad Secure Logistics for transporting high-value cargo in the UAE, and Etihad Airport Services for ground handling and cargo operations at Abu Dhabi International Airport.

Etihad Airways also provides a number of optional products and services for an additional fee. These include Etihad Chauffeur service, special offers, and assistance with obtaining a UAE visa. They also provide information on travel to and from Dubai and other Etihad destinations.

Please note that this information is subject to change and it's always best to check the official website for the most up-to-date information..

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Etihad Airways Customer Reviews (5)

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Laurene Brasseur
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Feb 8, 2023
Ubul Mester
Ubul Mester
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Feb 8, 2023
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Gabriele Duerr
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Feb 4, 2023
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Feb 3, 2023
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Feb 1, 2023

Etihad Airways Customer’s Q&A

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Etihad Airways Features and Benefits

Etihad Airways offers several key features and benefits:

  • Etihad Guest: This is the loyalty programme of Etihad Airways. It offers a world of rewards and benefits. Members can earn Tier Miles to move up the tiers, unlocking more valuable benefits as they go. Silver Tier members and above can choose their preferred Custom Benefits, and Gold Tier members and above can also unlock special Beyond Benefits. Members can earn Etihad Guest Miles and redeem them for exciting rewards, like flights with Etihad or partner airlines, upgrades, hotels, car rentals, or gifts from the Reward Shop.

  • Luxurious Amenities and Services: Etihad Airways is known for its luxurious amenities and services. It provides a premium travel experience with state-of-the-art aircraft, comfortable seating, and top-notch in-flight entertainment. Passengers can also enjoy gourmet meals and personalized service from attentive cabin crew members.

  • Employee Benefits: Etihad offers a variety of benefits and privileges to its employees. Aside from the basic salary, employees get bonuses, stock options, commissions, profit sharing, and tips.

What is the price range for Etihad Airways flights?

Etihad Airways offers a range of fare choices, allowing passengers to pick the best price for their needs. These fare choices include options to fly in Economy, Business, or First class. Passengers can choose to travel light, pack more with extra baggage allowance, make last-minute changes, or earn more Etihad Guest Miles. There are six economy fare types: Sale, Hand Baggage Only, Value, Choice, Choice Plus, and Guest Seat. However, the exact price range for Etihad Airways flights can vary greatly depending on the specific route, time of booking, and fare type chosen. For the most accurate pricing, it's recommended to check directly on the Etihad Airways website or through a trusted travel booking platform.

About etihad.com Payment Method?

Etihad Airways provides several payment options for its customers. These include credit and debit cards, eWallet, and real-time bank transfer. The credit and debit cards accepted are Mastercard, Visa, Diners Club, American Express (credit card), and UATP. Other payment options include JCB credit, Carte Bancaire, China Union Pay Debit cards, and Pay by instalments (Visa and Mastercard only). Customers can even spread the cost of their trip and pay by instalments. All details and payments are secured and protected. If a payment was successful but ticket details have not been received within one hour, it is recommended to contact the Global Contact Centre or visit a local Etihad Airways office.

Etihad Airways FAQs

FAQ

Etihad Airways Alternatives

Here are the top 10 alternatives to Etihad Airways:

  1. Emirates: Based in Dubai, United Arab Emirates, serves more than 160 destinations worldwide, including 12 U.S. cities.

  2. Qatar Airways: Main hub is in Doha, Qatar. The carrier currently serves more than 170 destinations in more than 80 countries.

  3. Saudia: Also known as Saudi Arabian Airlines, a member of the SkyTeam alliance situated right now between the runways at Jeddah-King Abdulaziz International Airport.

  4. Lufthansa: A German airline and also the largest airline in Europe, both in terms of overall passengers carried and fleet size.

  5. Oman Air: The national airline of Oman, based on the grounds of Muscat International Airport.

  6. Turkish Airlines: The national flag carrier airline of Turkey, headquartered at the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakırköy, Istanbul.

  7. Flydubai: A government-owned low-cost airline with its head office and flight operations in Terminal 2 of Dubai International Airport.

  8. Malaysia Airlines: The flag carrier of Malaysia and a member of the oneworld airline alliance. The company headquarters are located at Kuala Lumpur International Airport.

  9. Qantas: The flag carrier of Australia and its largest airline by fleet size, international flights, and international destinations.

  10. British Airways: The flag carrier airline of the United Kingdom, headquartered in London near its main hub at Heathrow Airport.

FAQ

How To Open A Etihad Airways Account?

To open an account on Etihad Airways, follow these steps:

  1. Visit the Etihad Airways website.
  2. Click on the Etihad Guest section.
  3. Click on the Join button.
  4. Fill in the required fields such as First Name, Last Name, and Date Of Birth.
  5. Click on the Submit button to complete the registration process.

After successful registration, you can log in to your account and enjoy the benefits of being an Etihad Guest member. Remember, your account gives you access to unique rewards, enhanced recognition, and tier benefits at every level. You can also earn and spend your miles with Etihad Guest. Enjoy your journey with Etihad Airways!

FAQ

What payment methods does Etihad Airways accept?

Etihad Airways accepts Mastercard, Visa, Diners Club, American Express, UATP, JCB credit, Carte Bancaire, and China Union Pay.
FAQ

Can I bring my pet on board with me?

Yes, you can bring service animals, falcons, and pets on Etihad Airways flights as long as you have the correct documentation.
FAQ

How many bags can I check in and what is the weight limit?

You can check in as many bags as you like as long as the total weight is within your baggage allowance. For Economy flights to the US or Canada, you can check in two bags weighing up to 23kg each.
FAQ

How can I book extra baggage and what is the cost?

You can book extra baggage online up to four hours before your flight, or pay for it at the airport. Extra baggage payments are non-refundable.
FAQ

Can I pay for my flight in instalments?

Yes, you can pay for your flight in instalments with Visa and Mastercard.
FAQ

How do I book a flight with Etihad Airways?

To book a flight with Etihad Airways, follow these steps:

  1. Visit the Etihad Airways website or download their mobile app.
  2. Look for the Book flights option.
  3. Enter your route, travel dates, and class of service.
  4. If you have an Etihad Guest account, you can choose to Pay with miles.
  5. Click on Search flights.
  6. Select your desired flight and proceed with the booking process.

Remember, when you book on etihad.com or through their mobile app, you can access exclusive fares, pay for flights using Etihad Guest miles, offset your carbon emissions, and more. You can also check the travel requirements, like quarantine and testing information, for the destinations they fly to around the world. Enjoy your journey!

FAQ

About etihad.com Prices and Cost?

Etihad Airways offers flights to over 100+ destinations. The website allows users to compare and book the best flight offers. They provide options for booking flights, flights & hotels, groups, stopovers in Abu Dhabi, and more. They also offer special services like Etihad Chauffeur and assistance for obtaining a UAE visa. The website provides information about their cabins, lounges, inflight entertainment, meals on board, baggage allowance, fare choices, and their loyalty programme. They also provide online check-in and booking management services. The fare choices offered by Etihad Airways allow passengers to pick the best price for them, whether they prefer to fly in Economy, Business, or First. These fare choices also allow passengers to choose to travel light, pack more with extra baggage allowance, make last-minute changes, or earn more Etihad Guest Miles. However, specific prices and costs are not provided without specific flight details.

FAQ

About etihad.com Popular Products and Services?

Etihad Airways offers a variety of services and products. Flight booking to over 100+ destinations is available. Customers can also book flights & hotels, group bookings, and stopovers in Abu Dhabi. The airline provides a loyalty programme and the option to book with EYG Miles.

Onboard, passengers can enjoy different cabins, inflight entertainment, and meals. Special provisions are made for flying with children. Information about baggage allowance, fare choices, and airport information is readily available.

Etihad also offers a chauffeur service and assistance with obtaining a UAE visa. There are options to check in online, view or change booking, and check flight status.

Popular flight routes include Chicago to Hyderabad, New York to Ahmedabad, and Chicago to Chennai among others. The website also provides information about Abu Dhabi, including a guide to Zayed International Airport and details about city breaks, beach holidays, family holidays, and winter holidays.

Please note that this is a summary of the popular products and services available on etihad.com. For more detailed information, please visit the website directly.

FAQ

etihad.com Return Policy?

Etihad's return policy is as follows: All refunds are automatically processed to the same card used to purchase the ticket and will take around 14 to 30 working days to appear on your card or bank statement. Please note that all refunds are subject to the fare rules of your original ticket. Your bank may also charge you an additional processing fee. Depending on the route and fare that you’ve booked, a fee may apply to change or cancel your flight. Changes or cancellations within 96 hours of your flight will incur an additional 10% fee. You will not be charged a change or refund fee in the unfortunate event of the death of a guest or an immediate family member (official documentation is required). If you miss your flight, you will be charged a no show and change fee. Make sure to let us know as soon as you can if you are going to miss you flight. If you don’t, your return or onward flight may be cancelled.

As for the shipping policy, Etihad has a detailed baggage policy. You'll be charged an oversized baggage fee of USD $40 – $60 for items larger than their standard baggage dimensions. They must not weigh more than 32kg or be longer than 300cm. Some sports equipment is exempt. You can save up to 30% when you book extra bags in advance online. If you need to carry specialist equipment or medication, check what you can pack before you go. Make sure you have all the required documents and treatments for your pet to travel, as well as the correct sized pet carrier. Depending on your Tier, you can take up to 20kg of extra bags as an Etihad Guest member. If your bags haven't arrived yet, or they're damaged, you can submit a claim within 21 days to cover the cost of essential items. You can get real-time updates on the status of your missing or delayed bags.

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